Privacy Policy

Effective Date: 21st July 2025

Antler & Rose respects your privacy. This policy explains how we collect, use, and protect your personal information.

1. Who We Are
Antler & Rose is a UK-based sole trader business creating photography prints and keepsake greetings cards. Our website and services are operated in the United Kingdom and follow UK data protection law.

2. Information We Collect
We collect:

  • Contact details such as your name, email, and address.

  • Payment and billing details through secure payment processors.

  • Order details such as products purchased and delivery information.

  • Optional data like messages or feedback you send us.

Payments
All payments are processed securely through our third-party provider (Squarespace, Stripe, or PayPal). We do not have access to or store your full payment card details.

3. How We Use Your Information
We use your data to:

  • Process and deliver your orders.

  • Communicate with you about purchases or inquiries.

  • Improve our products and customer experience.

  • Meet legal and tax obligations.

We send marketing emails only if you have opted in. You can unsubscribe at any time.

4. Legal Basis for Processing
We process your data under:

  • Contract (to fulfil orders).

  • Legal obligation (for records and tax).

  • Consent (for marketing).

  • Legitimate interest (to manage and improve the business).

5. How We Share Information
We share limited information with:

  • Payment processors such as Stripe or PayPal.

  • Delivery partners such as Royal Mail or couriers.

  • Service providers for website hosting or email management.

We do not sell or rent your data.

6. Data Storage and Security
Your data is stored securely using encryption and access controls.
We keep records for as long as necessary to meet legal and business requirements.

7. Your Rights
Under UK GDPR, you have the right to:

  • Access your personal data.

  • Correct inaccurate data.

  • Request deletion of your data.

  • Object to or restrict processing.

  • Withdraw consent for marketing.

To exercise these rights, contact hello@antlerandrose.co.uk.

8. Cookies
We use cookies to improve site performance and analytics. You can manage cookies through your browser settings.

9. Changes to This Policy
We may update this policy if our practices or legal requirements change. The latest version will always appear on our website.

10. Contact
For questions or privacy requests, contact:
Antler & Rose
Email: hello@antlerandrose.co.uk
Address: P.O. Box 1783, Northampton, NN5 9DQ